● SCIENTIFICALLY DESIGNED FOR PEOPLE WITH DIABETES: A simple way to help manage carb and sugar intake
● MADE WITH CARBSTEADY: Glucerna shakes are designed to help minimize the blood sugar spike from consuming Glucerna compared to high-glycemic carbohydrates
● #1 DOCTOR-RECOMMENDED BRAND: Glucerna is the #1 nutrition-brand recommended by doctors for people with diabetes
● DESIGNED AS A MEAL OR SNACK REPLACEMENT: Rich Chocolate Glucerna Original shake is a delicious replacement for a poor meal or snack choice
● NUTRIENTS FOR IMMUNE SYSTEM SUPPORT: Our nutritional shake for diabetics has protein, vitamins A & D, zinc, and antioxidants (vitamins C & E and selenium)
Glucerna Original Nutritional Shake
1. Eligibility for Returns
Due to the nature of medical supplies and infection control regulations, only unopened, unused, and non-expired items in their original packaging may be eligible for return.
Returns are only accepted under the following conditions:• Items were received damaged or defective.
• Incorrect product(s) were sent due to our error.
• The product is eligible for return under manufacturer warranty or defect policy.
2. Non-Returnable ItemsFor the safety of our clients, we cannot accept returns on the following:
• Opened or used products
• Items without original packaging
• PPE (e.g., gloves, masks, gowns)
• Incontinence products (e.g., diapers, underpads)
• Personal hygiene items (e.g., no-rinse shampoos, wipes)
• Any item marked as “final sale” or “non-returnable”
3. Return Process
To initiate a return, please contact us at biomedixsupplies@gmail.com within 7 days of delivery.
Please provide the following:
• Order number
• Reason for return
• Photos of the item (if damaged or incorrect)
Once approved, you will receive instructions on how to return the product.
4. Return Shipping
• If the return is due to our error (damaged, incorrect, or defective item), we will cover the return shipping cost.
• If the return is not due to our error, the customer is responsible for return shipping costs.Pickup may be available.
5. Refunds & CreditsOnce your return is received and inspected:
• Approved returns will be processed within 7–10 business days.
• Refunds will be issued to the original payment method or as store credit.
• Shipping fees are non-refundable unless the return is due to our error.
6. ExchangesWe do not offer direct exchanges. If you need a replacement, please place a new order and return the original item (if eligible).