Experience exceptional comfort and reliable protection with Prime Touch Underpads, conveniently packaged in a 100-piece case. Each underpad measures a generous 30" x 36", designed for heavy absorbency and equipped with secure tapes for effortless placement and stability. Perfectly suited for medical facilities, hospice care, and even pet training, Prime Touch Underpads offer superior moisture control for patient care, incontinence management, and pet hygiene. Their leak-proof construction and durable design ensure a clean and sanitary environment in hospitals, clinics, nursing homes, and homes alike. Elevate care standards with these dependable underpads, crafted to meet the demands of healthcare and pet care settings.
100 Pcs Underpads 30" x 36" Heavy Absorbency with tapes
1. Eligibility for Returns
Due to the nature of medical supplies and infection control regulations, only unopened, unused, and non-expired items in their original packaging may be eligible for return.
Returns are only accepted under the following conditions:• Items were received damaged or defective.
• Incorrect product(s) were sent due to our error.
• The product is eligible for return under manufacturer warranty or defect policy.
2. Non-Returnable ItemsFor the safety of our clients, we cannot accept returns on the following:
• Opened or used products
• Items without original packaging
• PPE (e.g., gloves, masks, gowns)
• Incontinence products (e.g., diapers, underpads)
• Personal hygiene items (e.g., no-rinse shampoos, wipes)
• Any item marked as “final sale” or “non-returnable”
3. Return Process
To initiate a return, please contact us at biomedixsupplies@gmail.com within 7 days of delivery.
Please provide the following:
• Order number
• Reason for return
• Photos of the item (if damaged or incorrect)
Once approved, you will receive instructions on how to return the product.
4. Return Shipping
• If the return is due to our error (damaged, incorrect, or defective item), we will cover the return shipping cost.
• If the return is not due to our error, the customer is responsible for return shipping costs.Pickup may be available.
5. Refunds & CreditsOnce your return is received and inspected:
• Approved returns will be processed within 7–10 business days.
• Refunds will be issued to the original payment method or as store credit.
• Shipping fees are non-refundable unless the return is due to our error.
6. ExchangesWe do not offer direct exchanges. If you need a replacement, please place a new order and return the original item (if eligible).